Support

Our team continuously works on improving the software product, including releasing fixes, additions, updates, and new versions of the program. Our clients can implement and use these additions and updates, as well as upgrade to new product versions within the scope of their licensing support certificates.

Terms of license support

Delivery of licensing support certificates for the KPI MONITOR software, including certificates for the TURBO X program (Rights Holder: CONSIST LLC), is acquired upon software delivery for a period of 12 months and can be renewed for an additional 12 months upon expiration, and so forth.
If the Client has acquired licensing support certificates, all updates and additions released during the validity period of these certificates remain accessible to them throughout the entire duration of software use.

During the validity period of the licensing support certificate, the Client can receive not only updates and additions but also new versions of the software product. Updates are recommended for download by current Clients.
Updated versions of the program can be obtained by submitting a request through the feedback form on the website. Descriptions of new program releases are available on the "Version History" page.

Technical support is provided exclusively to users of the current (updated) versions of the program.

Working hours:

Mon-Fri: 10:00-19:00 (Moscow Time)

Technical Support:

support@kpi-monitor.ru +7 (495) 662-11-31

Methodological support and sales department

sales@kpi-monitor.ru +7 (495) 662-11-31